Easy Returns and Exchanges
We hope that you are happy with the items you have selected. We will be happy to return/exchange unworn or defective merchandise within 30 days of delivery date. Returns/exchanges will not be accepted after 30 days. All merchandise must be returned in the original packaging with tickets attached. Merchandise marked "as is" or "final sale" cannot be returned/exchanged.
For returns accompanied with a packing slip a refund will be made in the form of original payment for the price noted on the slip. Credits should appear on your next credit card billing statement. If payment was made by check, you will receive a bank check in approximately 4-6 weeks. If you do not have your packing slip, please contact us at (201) 754-8540 and we will be happy to assist you in obtaining one.
Without the packing slip, a refund will be made in the form of an even exchange or a merchandise credit will be issued for the current selling price. If you received the item as a gift, in which case price information is not indicated on the front of the slip, please contact us at (201) 754-8540 or click here to e-mail us to ensure you receive proper reimbursement.
Shipping and handling charges and sales tax on shipping are not refundable.
Returns / Exchanges
We suggest that you send your return via Priority Mail and request a delivery confirmation tracking number. This will ensure that you will receive confirmation when the package is delivered to us. You will also have a means of tracking your package should it become lost in the mail.
Attention: MessyCloset.com Returns
PO Box 341
Hasbrouck Heights, NJ, 07604
If you choose to exchange your purchase you will not be charged an additional shipping and handling fee for an exchange when we ship the item(s) back to you.
Once your product is delivered to us, the credit for the returned item(s) will be credited to your credit or debit card.
Your credit card or debit card will be authorized and charged as a new transaction when your order/exchange item(s) are processed and shipped.
These two transactions may occur within the same day. The availability of funds in your account may depend upon the amount of time it takes your bank to clear the funds (often up to 3 business days).
Please allow two weeks for your return to be processed.
A credit should appear on your account within two billing cycles.